Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 24 hours. Delivery time depends on location, but most orders arrive within 2-5 business days.
Can I return a product?
Yes. If a product arrives damaged or incorrect, contact us within 48 hours. We will guide you through replacement or return options.
How do I know which product suits my skin type?
Send us your skin concern and current routine through WhatsApp or email. Our team can suggest products based on your goals.
Do you offer wholesale pricing?
Yes. We support wholesale and repeat business orders. Please contact us with your requirements for custom pricing and stock details.
How can I get urgent support?
For urgent support, use our WhatsApp contact. Include your order details so we can respond faster.